Training Services

Our training solutions are designed by industry experts who have designed and managed risk management training programs for Fortune 10 organizations for over 20 years with an overall training experience of over 100 years.

Risk Management Training

Axslogic provides skilled Risk trainers with excellent Global experience to provide sharing of best practices in product management and risk management. Structured formal training solutions are provided to continuously improve the skill levels of the management and staff of the client organization.

Standard well-established programs are available along with specific custom offerings based on client's identified needs.Daily review and assessment of learning ensures validation of skills through the course period.

Consumer Credit Lending (4 days)

  • 1. Introduction
  • 2. Credit Culture
  • 3. Product Planning
  • 4. Credit Initiation
  • 5. Credit Scoring
  • 6. Account Maintenance
  • 7. Collections
  • 8. Portfolio Management and MIS
  • 9. Case Studies
  • 10. Proprietary Simulation Game
  • 11. Tests

Collector Training (3 Days)

  • 1. How Credit Cycle works
  • 2. Handling a Collection Call
  • 3. Handling Objections
  • 4. Handling Autodialer calls
  • 5. Changing Collection Strategies
  • 6. Use of Collection System
  • 7. Collections Scripts
  • 8. Role Playing
  • 9. Tests

Collection Manager Training (4 Days)

  • 1. How Credit Cycle works
  • 2. Use and management of Collection System
  • 3. Collection MIS
  • 4. Capacity Planning
  • 5. Collection Strategy Development
  • 6. Changing Collection Strategies
  • 7. Agency management
    1. a. Selection
    2. b. Control
    3. c. Performance Measurement/MIS
  • 8. Role of Collection Manager and Supervisor
  • 9. Managing Collectors
  • 10. Proprietary Simulation Game

Mortgage (4 days)

  • 1. Credit Cycle Overview
  • 2. Product Overview
  • 3. Product Planning
  • 4. Account Acquisition
  • 5. Scoring
  • 6. Application Score
  • 7. Behavior Score
  • 8. Credit Score and Event Risk
  • 9. Account Maintenance
  • 11. Portfolio Managementt
  • 12. Credit Loss Recognition and Recoveries
  • 13. Foreclosure and Owned Real Estate
  • 14. Proprietary Simulation Game

Auto Lending (4 days)

  • 1. Credit Cycle Overview
  • 2. Product Overview
  • 3. Product Planning
  • 4. Account Acquisition
  • 5. Dealer Management
  • 6. Scoring
  • 7. Application Score
  • 8. Behavior Score
  • 9. Credit Score and Event Risk
  • 10. Account Maintenance
  • 11. Collections and Remedial Management
  • 12. Portfolio Management
  • 13. Credit Loss Recognition and Recoveries
  • 14. Repossession

MIS and Portfolio Management (2 days)

  • 1. Risk Management Vision
  • 2. Approach to Risk Management
  • 3. Month Portfolio Review: Examples
  • 4. Standard MIS definitions
  • 5. Key Portfolio MIS
    1. I. Customer/Borrower Analysis
      a. Through the door analysis
      b. Booking profiles
    2. II. Behavioral Analysis
      a. Delinquency Indicators
      b. Account Maintenance Indicators
      c. Default Indicators
  • 6. Exercises
  • 7. Tests

Scoring Workshop (2 days)

  • 1. Introduction to Credit Risk Management
  • 2. Relevant Information and Knowledge of analytics
  • 3. SAS software fundamentals
  • 4. Data Exploration
  • 5. Pre-Modelling Diagnoses and Preparation
  • 6. Variable Analysis and Variable Reduction Techniques
  • 7. Model Validation
  • 8. Scorecard Implementation
  • 9. Exercises
  • 10. Case Studies

Credit Cards and Personal Loans (4 days)

  • 1. Credit Cycle Overview
  • 2. Product Overview
  • 3. Product Planning
  • 4. Account Acquisition
  • 5. Scoring
  • 6. Application Score
  • 7. Behavior Score
  • 8. Credit Score and Event Risk
  • 9. Merchant Acquiring
  • 10. Account Maintenance
  • 11. Fraud Risk Management
  • 12. Credit Loss Recognition and Recoveries
  • 13. Proprietary Simulation Game

Fraud Risk Managment Training (2 Days) – Basics

  • 1. Introduction to Fraud Risk Management
  • 2. Fraud Types and basic prevention strategies
  • 3. Cost of fraud affecting the financial institutions
  • 4. Basic Detection Strategies adopted by various financial institutions
  • 5. 5 Pillars of Fraud Risk – Prevention, Detection, Recovery, Deterrence and Investigations
  • 6. Changing fraud risk Strategies
  • 7. Detection tools
  • 8. Customer interaction and calls
  • 9. Role Playing
  • 10. Tests & certification

Credit Risk Management (Mid level Managers course) (4 days)

  • 1. Introduction
  • 2. Company Philosophy and Risk Management Vision
  • 3. Credit Culture
  • 4. Overview of Credit Cycle
  • 5. Product Planning
  • 6. Account Acquisition
  • 7. Account Maintenance
  • 8. Collections / Remedial Management
  • 9. Portfolio Management and MIS

Fraud Risk Training – Middle Management & Unit Managers (4 Days)

  • 1. Introduction to the course
  • 2. Development of Fraud Strategies
  • 3. Identifying the existing the strategies and developing a SWOT analysis
  • 4. Creation of Fraud Scenarios and attacks
  • 5. Capacity Planning
  • 6. MI and Dashboards
  • 7. Simulation Game
  • 8. Role of Fraud Risk Manager and Supervisor
  • 9. Managing the escalation process – Internal and External
  • 10. Investigations Management – How does investigation impact the overall strategy
  • 11. Managing Fraud Analysts
  • 12. Team building
  • 13. Case Studies
  • 14. Exam – Tests will be held every day and there will be a final exam on the last day of the course

Credit Risk Management (Senior managers course) (4 days)

  • 1. Company Philosophy, Strategy and Risk Management Vision
  • 2. Portfolio Analysis – Key Objectives
  • 3. Effective Use of MIS
  • 4. Due Diligence Process
  • 5. Due Diligence Case Study
  • 6. Credit Scoring
  • 7. Credit Scoring Case Study
  • 8. Managing Credit Operations
  • 9. Fraud Risk
  • 10. Fraud Risk Case Study
  • 11. Managing in a Crisis
  • 12. Credit Cycle Management in a Crisis
  • 13. Proprietary Simulation Game

Fraud Risk Training – Senior Management (2 Days)

  • 1. Introduction to the course
  • 2. Development of Fraud Strategies & importance of Fraud Risk Management
  • 3. Identifying the existing the strategies and developing a SWOT analysis
  • 4. MI and Dashboards – What is important and how to read the MI
  • 5. Simulation Game – ½ day
  • 6. Managing the escalation process – Internal and External
  • 7. Overall understanding of the Fraud Pillars and their impact
  • 8. Early Warning indicators
  • 9. Importance of 'cost of fraud' and investment strategy
  • 10. Quiz